At home COVID-19 test for the vulnerable

The Department of Health and Human (DHHS) will provide in-home testing for vulnerable Victorians in metropolitan Melbourne to help slow the spread of COVID-19 (coronavirus).

The Call-to-Test service will enable vulnerable Melbournians to get tested for COVID-19 at home by a qualified health clinician.  The service is for people who cannot leave home due to injury, mobility or other eligible reasons.

The service is available to those with COVID-19 symptoms who meet the following criteria:

  • have an injury, chronic health issue, or frailty affecting mobility
  • have a moderate to severe physical or psychosocial disability
  • have a moderate to severe mental health or behavioural issues not otherwise classified as a psychosocial disability
  • carers for a person with moderate to severe disability

People without symptoms may be eligible if they have been identified by DHHS as being a close contact, have received direction from DHHS to be tested, and meet any of the criteria detailed above.

You will need a GP referral for a COVID-19 test to access the service, unless you have been directed by DHHS to get a test, as well as demonstrate you are cannot access existing testing sites through family or community supports.  

Call the COVID-19 hotline 1800 675 398  and select Option 9 to find out if you are eligible for the service.  The operator will discuss options available to you and support you through the process.

Connect Health & Community encourages anyone who believes they may be eligible to call the hotline number to arrange a test.

Connect Health & Community is still serving the community.  For more information services available, call us on 03) 9575 5333.

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