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This page is designed to help keep our community up-to-date on the action being taken, and the Connect Health & Community impacts, as a result of the coronavirus (COVID-19) health crisis. *LAST UPDATED: 17 APRIL*
*UPDATE 8 April*: Client Fees:
Client contributions will be waived for our services delivered from locations other than Bentleigh East. Client contributions for services delivered from Bentleigh East will remain in place however clients will be advised when they are called the day before their appointment that payment by card is preferred. This will be reviewed on 24 April.
UPDATE 3 April: To ensure the safety of clients and staff, Connect Health & Community is calling all clients the day before their appointments and performing temperature checks on visitors to our sites.
The Victorian Government is encouraging the community to get Flu vaccinations. See the full DHHS daily update here
UPDATE 30 MARCH: Emergency Dental Services only, effective immediately.
UPDATE 25 March: Social Support and Group Activities (including Hydrotherapy) suspended.
Operational impacts for partners, contractors and suppliers (Updated 23 March, 2020) .
Community Transport and Volunteers
Individual transport: For medical appointments only.
Group Transport: Suspended until 18 April 2020, subject to review.
Volunteer activities: Suspended from 24 March for four weeks, subject to review.
Physiotherapy: Video consultations and some emergency onsite consultations available.
Podiatry: Video consultations and some emergency onsite consultations available.
Occupational Therapy: Video consultations and some emergency home visits available.
Dietitian and Nutrition appointments: Video and phone consultations available.
Nursing: Some emergency home visits available, other clients offered phone or video consultations.
Paediatric speech pathology: Any changes to appointments advised directly.
Paediatric physiotherapy: Any changes to appointments advised directly.
Counselling: Video conferencing sessions available. Emergency in-person appointments by
Dental appointments: Emergency only. Clients will be advised individually of any change to dental appointments.
Gambler’s Health Southern
Clients will be advised individually of any change to service delivery.arrangement.
NSP/Needle Syringe Program/Needle Exchange Program Service access normal via reception or vending machine.
Social support programs: Programs suspended until 18 April, subject to review. Clients offered 1:1 wellbeing check-in calls. Some programs may be conducted via phone or video.
Strength based group exercise Hampton and Moorleigh: Suspended until 18 April, subject to review. Clients offered choice of; 1:1 session with a physiotherapist or exercise physiologist and/or a surpervised home based exercise program.
Hydrotherapy program: Suspended until 18 April, subject to review. Clients offered choice of; 1:1 session with a physiotherapist or exercise physiologist and/or a home based exercise program.
Tai Chi – Hampton and Beumaris: Suspended until 18 April, subject to review. Clients offered choice of; 1:1 session with a physiotherapist or exercise physiologist and/or a home based exercise program.
Moongala exercise program: Program suspended from 30 March.
External hydrotherapy/swimming classes: Suspended from 30 March – contact your provider.
With new cases of Coronavirus reported daily, we are aware of the concern among our direct community. We would like to reassure you that we are following all advice and recommendations from the Department of Health and Human Services and other health organisations to respond to the outbreak of COVID-19 (Coronavirus).
For detail on the actions we are taking, click here.
We thank you for your cooperation and ongoing support. For ongoing updates, please return to this website.
For more information regarding COVID-19:
· DHHS Coronavirus hotline 1800 675 398
· DHHS website www.dhhs.vic.gov.au/coronavirus
Connect Health & Community has a proud history of innovation and commitment to support the people of the southern Melbourne bayside area.Read More
If you would like to make a difference, join us and work with us.Read More
Volunteers help us to provide quality health services and education for the people who need them.Read More
Speech pathologists provide assessment and management of communication, swallowing and feeding difficulties.
We have been offering safe and quality door-to-door transport options to our community since 1975.
We provide Occupational Therapy to help children, adults and those experiencing mental health issues, to achieve their full potential.