Jill's Story


Jill was referred to our Occupational Therapy Service because her medical issues were hindering her everyday tasks.  Jill is over 70 years of age and experiences pain, difficulty walking or standing for long periods, tiredness and other symptoms. Because of her medical condition tasks will continue to become more difficult, so Jill was interested in equipment and basic home modifications to increase her safety and independence.

Connect Health & Community applied to the State Wide Equipment Program for funded equipment to help Jill achieve her personal goals. One application was for an electric-lift recliner chair. This allows her to raise her painful feet and relax in comfort. She can also use the ‘lift’ function of the chair to help her stand by herself. A kitchen stool was another funded item. This allows her to prepare meals while seated, regaining some of her independence.

Jill is also at risk of falls, so rails were installed around her home, including the back steps, to increase her safety and confidence.

Unfortunately, Jill has also experienced financial stress and appreciated a referral to the No Interest Loan Scheme run by Good Shephard Microfinance. This program lends money (up to $1200) to eligible people on low income to buy essential goods and services, using a no-interest payment plan. Jill used her loan money to buy a roadworthy car – vital for her to attend medical appointments.

Jill expressed her appreciation for the perceptive and caring approach taken, and the fact that our Occupational Therapy service is changing life so much.

If you would like assistance to realise your pOTential through Occupational Therapy, call Connect Health & Community today on 03) 9575 5333.